Reserved Account
Learn about the Reserved Account in Paymennt.
A Reserve Account in the context of Paymennt refers to a specialized account where funds are held by payment gateways as a form of security or compliance measure. These reserve accounts help ensure the availability of funds to cover potential risks such as chargebacks, refunds, or compliance-related issues. They serve as a safeguard for both the payment gateway and merchants, providing financial stability and protection against unforeseen circumstances.
In Paymennt.com, there are two types of reserve accounts:
- Rolling Reserve
- Fixed Reserve
Reserved - rolling amount
A percentage of your transactions is reserved over a set period, adjusting based on daily transaction volume. For instance, a 5% rolling reserve means 5% of daily transactions are reserved and updated regularly.
Reserved - fixed amount
A specific, constant amount is reserved, such as $500. This amount remains unchanged regardless of transaction volume.
Reserved amounts will be assigned or adjusted by the compliance team based on your risk level whenever necessary. For more information or assistance, please contact our support team.
Notifications and account information
When a reserved amount is applied, you will receive an email notification from our operations team. Additionally, the reserved amount will be displayed on your account balance page for your reference.